FAQ |
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Q1 |
Are you a factory or trading company? |
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A1 |
We are a factory, with independent design, production capacity, the number of factory more than 150 people. |
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Q2 |
What is your terms of payment? |
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A2 |
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. |
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Q3 |
How about the logo? |
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A3 |
Customize logo is workable. |
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Q4 |
How about your delivery time? |
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A4 |
Generally, it will take 3 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. |
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Q5 |
Can you produce according to the samples? |
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A5 |
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. |
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Q6 |
What is your terms of delivery? |
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A6 |
EXW, FOB, CFR, CIF, DDU. |
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Q7 |
What is your sample policy? |
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A7 |
We can provide samples according to the negotiated customized plan. |
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Q8 |
What is your after-sales service policy? |
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A8 |
Our products provide a warranty of more than one year and are equipped with an installation manual. |
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Q9 |
How do you make our business long-term and good relationship? |
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A9 |
1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. |
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